Once your order is placed, you'll receive an email confirmation within a few minutes. If it doesn't arrive, be sure to check your junk/spam folder or contact us directly at hello@salsageandco.com.au

We will do our best! If your order hasn't shipped yet, please email us at hello@salsageandco.com.au as soon as possible with the updated address. Unfortunately, we cannot make any changes once the parcel is in transit.

Yes, we ship to most major countries outside Australia. At checkout, you will be able to see if we ship to your location. If your country isn't listed, feel free to email us at hello@salsageandco.com.au and we will do our best to assist.

For Australian orders, please allow 2-7 business days depending on your location. International orders generally arrive within 7-14 business days. You will receive tracking details as soon as your order ships.

Note: Luxe items like our carriers and collars may ship from different locations to ensure the fastest delivery.